We’ve come a long way since the days when a content management system (CMS) was simply a way to manage and update the content on your website. Today, a web CMS is just one type of technology you need to consistently deliver an excellent customer experience. While your web CMS is a crucial component, today you must...
Published: May 09, 2014
Save time and get better results with this powerful, easy-to-use recruitment system that lets you publish vacancies online and manage your complete recruitment process with ease.
Published: Nov 08, 2014
Oracle Real-Time Decisions (RTD) adds significant new capabilities to all your customer-contact applications, allowing you to decisively increase your Return on Customer Attention (ROCA). RTD uses a combination of your explicitly defined business rules and automatically identified statistical information to deliver the...
Published: Apr 01, 2010
For years, many public sector leaders, media organizations and academics have promoted incorporating performance management information as part of the annual budget approval process. This would help focus the budget on results and outcomes vs. a simple comparison of budgeted to actual expenditures. If accomplished correctly,...
Published: Nov 01, 2014
Businesses across the globe face a crisis of confidence arising from the worst trading conditions for more than half a century. The “credit crunch” in 2008 followed by the “Euro crisis” in 2011 has left many market observers questioning the prospects for jobs, economic recovery and spending. Geo-political...
Published: Feb 01, 2012
Today’s clients have higher expectations than ever. To meet those expectations – and grow profitably – professional services firms must ensure that their bid and proposal processes are well aligned with overall service delivery processes. By aligning all the elements in the service delivery ecosystem,...
Published: Feb 09, 2012
In a market that has markedly shifted over the last few years towards large, generalist ERP suites and mixed delivery models, it has become quite clear that Cornerstone OnDemand is truly different. Different by design. Different by delivery.
Published: Sep 22, 2014
Manufacturing has long been the backbone of the U.S. economy, and Americans remain optimistic about its role in job creation after the recent recession. In his 2014 State of the Union address, President Obama pushed for more domestic manufacturing, and announced plans for the creation of six high-tech manufacturing hubs...
Published: Aug 06, 2012
The consumer goods business is rooted in strong consumer bonds that lead to loyalty and repeat purchases. Habitual buying patterns create lifetime customer opportunities. But does your customer experience drive this kind of customer loyalty?
Published: Nov 10, 2012
Uncertainty makes strategic planning complex. Removing, or even mitigating, uncertainty can create unlimited business value. However, most companies lack the strategic planning infrastructure to rise above the unknown. Fortunately, there are solutions to help organizations overcome uncertainty and achieve results.
Published: Jul 08, 2008
As a charitable organization, you aim to create lasting relationships with patrons integral to your mission. But research shows that only a small number of nonprofit businesses are achieving close connections with their patrons.
Published: Mar 11, 2014
Organizations around the world spend countless hours and thousands of dollars attracting, evaluating and hiring the right talent. After recruitment is over and an offer has been extended, a critical problem emerges for many HR departments- they have not implemented a comprehensive onboarding program to adequately acclimate...
Published: May 24, 2010
Modern integrated application suites such as Sage 1000 offer companies a powerful tool for coordinating activity across the organisation to maximise the value delivered to customers and minimise costs. However, achieving such collaborative working between departments previously managed independently of each other represents...
Published: Dec 01, 2007
Employee recognition has existed for a while; however, dedicated technologies and tactics have become increasingly popular as businesses have realized that employees are more likely to stay if they’re treated well. Enter social employee appreciation and recognition. This report will explore how businesses can implement...
Published: Apr 04, 2015